Introduction to ITIL Service Strategy
5:53
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Introduction to ITIL Service Strategy
ConnectSphere's Jo Peacock introduces the first stage of the ITIL service lifecycle -- Service Strategy. She introduces principles of Service Stratgegy combined with an overview of the processes covered in the ITIL Service Strategy best practice guidance. ITIL® is a registered trademark of Axelos Limited
29.6K viewsSep 18, 2013
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