At any one time CSE has up to 100 different and separately funded projects underway, all of which support our mission to tackle the climate emergency and end the suffering caused by cold homes. A ...

We’re conducting research on the challenges that young people encounter, and the help that they need, when paying energy bills for the first time. When young people find themselves having to pay ...

Advice and guidance for anyone new to paying energy bills. Working out how to pay your energy bills can be a confusing process, especially if you haven’t done it before. Whether you’re a student, a ...

We’d like to hear about your experiences of having a recent retrofit survey, whether online or in-person. Everyone who has had a survey between the 2nd March and the 30th April has been invited to ...

Please read these prize draw terms and conditions (the “Terms”) carefully. By entering the retrofit survey customer feedback prize draw (the “Prize Draw”) you are agreeing to these terms and ...

Determining the areas in Westmorland and Furness, a rural region in Cumbria, where heat networks are most likely to be successful. May 2025 – Spring 2026 Across Britain, our heating systems need to ...

Social housing tenants, who are often among the energy consumers in the most vulnerable circumstances, could benefit from new flexibility markets through this pioneering project that links energy ...

After her partner passed away, Leanne was living alone and struggling to stay warm in a home with broken heaters. After Leanne’s* energy supplier went bust, her account was taken over by a new ...

Do low-income and vulnerable households participate in distribution system operator (DSO) flexibility markets? And if not, what can DSOs do about it? These are the questions National Grid DSO are ...

This report explores how National Grid Electricity Distribution System Operator can work with flexibility service providers and trusted intermediaries to widen participation in flexibility markets, ...

Our Youth Advisory Board helps us ensure that young people’s voices and experiences are central to the design and delivery of our projects. We believe that creating a culture where young people’s ...

These are our downloadable fact sheets that you can print out and distribute. They are all PDFs and are around 1-2 MB. We also have a web page for almost all of these topics. These are much easier to ...