Background Artificial intelligence large language models (LLMs) are increasingly used to inform clinical decisions but ...

Objectives: A problem can arise when a performance indicator shows substantially more variability than would be expected by chance alone, since ignoring such “over-dispersion” could lead to a large ...

Correspondence to Dr Adam Steventon, The Health Foundation, 90 Long Acre, London, WC2E 9RA, U; adam.steventon{at}health.org.uk If you wish to reuse any or all of this ...

If a quality improvement is found effective in one setting, would the same effects be found elsewhere? Could the same change be implemented in another setting? These are just two of the ...

Correspondence to Professor Russell Mannion, Health Services Management Centre, University of Birmingham, Birmingham B15 2RT, UK; R.mannion{at}bham.ac.uk Contemporary health policies frequently invoke ...

Box 1 IOM recommendations Establish a national focus on patient safety by creating a centre for patient safety within the Agency for Healthcare Research and Quality. Identify and learn from errors by ...

3 Health Services Research Unit, University of Aberdeen, Aberdeen, UK Correspondence to: Professor M Eccles, Professor of Clinical Effectiveness, Centre for Health Services Research, 21 Claremont ...

Background Many hospital systems seek to improve patient satisfaction as assessed by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. A systematic review of the ...

Correspondence to: Dr Johan Thor Medical Management Centre, Berzelius väg 3, 5th floor, Karolinska Institutet, S-171 77 Stockholm, Sweden; johan.thor{at}ki.se Objective: To systematically review the ...

1 Industrial and Systems Engineering, University of Wisconsin-Madison, Madison, WI, USA 2 Psychology, University of Wisconsin-Madison, Madison, WI, USA Correspondence to: Assistant Professor B-T Karsh ...

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Patients, clinicians and managers all want to be reassured that their healthcare organisation is safe. But there is no consensus about what we mean when we ask whether a healthcare organisation is ...