Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

A business that retains its client base can often mean much more than expansion and earnings alone. Some experts may emphasize revenue when considering longevity, but a high-quality company is hardly ...

To import leads into Zoho CRM on a Windows 11/10 PC, you may use the Leads module. However, before importing the data, ensure you meet the following prerequisites. You can also choose to Reset Field ...

Scammers have been abusing unsecured cellular routers used in industrial settings to blast SMS-based phishing messages in campaigns that have been ongoing since 2023, researchers said. The routers, ...

If your goal is to secure your customer’s data and enable efficient teamwork, you need to set up territories, roles and data sharing rules in Zoho CRM for proper data access. In this guide, we will ...

Imagine a workplace where your team juggles between emails, instant messages, and external SMS platforms just to stay connected. It’s not only inefficient but also prone to miscommunication and delays ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Business software vendor Zoho today launches a major update to its AI offering, introducing its own proprietary LLM technology as well as more than 25 new AI agents integrated into its applications, ...

Google Ads added Zoho CRM as an official data source within its Data Manager, allowing advertisers to directly import customer and conversion data to power key campaign features. What’s new.

In just a few simple steps, a systems administrator can quickly spin up the required SNS-backed text messaging infrastructure. And with only a few lines of code a developer can quickly create a ...