WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.

WhatsApp has become a battleground for AI chatbots like ChatGPT and Perplexity, challenging Meta AI.

It was only inevitable that Meta would roll out ads in WhatsApp, an app that now has more than 3 billion monthly active users ...

Meta's WhatsApp is expanding its business suite by introducing voice call capabilities for large businesses, according to ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

The company's genAI technology can generate quick private summaries of messages WhatsApp users receive on their devices.

WhatsApp's latest feature helps users catch up on long conversations, but Meta AI has a unique way of processing that data.

Nikila Srinivasan, Vice-President for Business Messaging at Meta, stated that this adjustment aims to simplify the pricing ...

More than a decade after it acquired WhatsApp, Meta will begin showing ads within the app.

Everyone talks about how hard it is to leave iMessage. But with WhatsApp, it's not even about the app — it's about your people.