SAN FRANCISCO, Feb. 10, 2026 (GLOBE NEWSWIRE) -- Newo.ai, the AI platform that turns customer conversations into revenue, today announced a $25 million Series A funding round led by Ratmir Timashev, ...
Smart AI voice concierges are increasingly being deployed for routine tasks once held by hotel front desk staff. From requesting extra towels to asking for a late check-out, many of these common guest ...
Customer experience has evolved beyond memorable moments. Today’s most valuable experiences drive transformation, delivering outcomes that change behavior, confidence, and long-term value.
Copy these 7 prompt templates to get clearer drafts, stronger openings, tighter rewrites, and a consistent voice from ChatGPT ...
Alexey Aylarov co-founded Voximplant after a decade spent building communication tools from the ground up. His early work included IP PBX development and running his own telecom software company long ...
SUNNYVALE, Calif., Jan. 28, 2026 (GLOBE NEWSWIRE) -- Illumio, Inc., the breach containment company, today announced it has been recognized as a Customers’ Choice in the Gartner Peer Insights™ Voice of ...
CrowdStrike has the most 5-star ratings of any Customers’ Choice vendor and is the only vendor named a Customers’ Choice in every iteration of the Voice of the Customer for EPP report since its launch ...
Brand voice is the distinct personality of your business in written and spoken communication. This guide breaks down how to define, document, and scale your voice to build trust and drive revenue, ...
Editor’s Note: This article about Panasonic and its voice of the customer philosophy springs from an in-person conversation at the Almo E4 Experience that took place in Chicago this past fall. For ...
Giga, a San Francisco–based startup that builds voice-based AI agents for companies that need customer support, has raised $61 million in Series A funding led by Redpoint Ventures, with participation ...
Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...
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