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In a Thursday earnings call, United Airlines COO Toby Enqvist said the issue had been “pretty much resolved,” according to ...
A new report examines airlines across a gamut of potential complaints including baggage, refunds, reservations, customer service, disability, animals and more.
United Airlines is selling anonymized customer demographic information to companies that send targeted ads to United flyers, including app users. Photo Credit: United Airlines United ...
United Airlines is changing its check-in policy for flights starting June 3. Air travelers with and without checked luggage must check in for their flight 45 minutes early. This updated policy won ...
A new report — from the U.S. Department of Transportation — examines airlines across a gamut of potential complaints including baggage, refunds, reservations, customer service, disability ...
United Airlines CEO Scott Kirby criticized the budget airline model in a recent interview. Speaking at The Wall Street Journal's "Future of Everything" event, Kirby said the model was "dead." His ...
U.S. airlines saw massive increase in customer complaints in the first half of 2022 Staffing shortages, wild weather and surging demand had a cumulative effect on carriers' on-time performance.
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