A judge has ordered Ticketmaster to fully refund a furious Coldplay fan who ended up crouching in "restricted view" seats, unable to see the band during their sell-out Croke Park concert last year.

Many companies fail to fulfill consumer needs as inflation has shifted America's focus and priorities toward seeking value and spending more carefully. This, according The Axios-Harris Poll 100 ...

In the wake of the Oasis ticketing chaos, stories of fans being defrauded on social media are continuing, as industry members ...

For the consumer, something good will come of this.” Live Nation and Ticketmaster, which merged in 2010, control at least 80 percent of primary ticketing at major concert venues in the U.S. and ...

you must register as a ticket broker with the state's Division of Consumer Affairs. Markups in New Jersey for brokers cannot exceed 50 percent over the original ticket price. Ticketmaster benefits ...

Research from Recurly, the subscription and billing platform, puts a spotlight on consumer frustrations, retention challenges and strategies for success in high-traffic periods, revealing that nearly ...

With an ever-changing game, James recently noted on the Mind The Game podcast with Hall of Famer Steve Nash that he understands frustration from fans about the different look of the league over ...

You can see more information on the rule and exceptions here. For popular ticket resale site Ticketmaster, the change means it will institute what it’s calling “All In Prices.” Now ...

Expired discount tags were found on everyday products ranging from Cheerios cereal to Nescafé instant coffee, according to an investigation by Consumer Reports, The Guardian and the Food ...

The University of Michigan said Friday its preliminary index of consumer sentiment for May was 50.8, down about 3% from a final reading of 52.2 in April.