The delivery giant ended the project a year after it poached talent from an artificial intelligence startup to bolster the ...

The delivery company did not give a reason for ending the nearly 2-year-old pilot but said it still resulted in new ...

DoorDash Inc. ended ... plans glasses for 2026 as part of AI push, nixes watch with camera YouTube poaches Disney official, triggering lawsuit against video service First, call centers replaced ...

DoorDash Inc. ended a pilot of its voice-ordering product for restaurant clients, a year after it poached talent from an artificial intelligence ... the pilot at the end of April.

A DoorDash spokesperson confirmed to Bloomberg on Tuesday 20 May 2025 that the pilot concluded at the end of April ... the voice-ordering service, most former Standard AI employees remain ...

DoorDash Inc. ended a pilot of its voice-ordering product for restaurant clients, a year after it poached talent from an artificial intelligence startup to bolster ... the company stopped the pilot at ...

The voice-ordering product, launched in August 2023, was designed to help restaurants manage calls during busy periods.

Swedish fintech company Klarna is reversing its decision to replace workers within its customer service division with AI ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...