Advice and guidance for anyone new to paying energy bills. Working out how to pay your energy bills can be a confusing process, especially if you haven’t done it before. Whether you’re a student, a ...

Social housing tenants, who are often among the energy consumers in the most vulnerable circumstances, could benefit from new flexibility markets through this pioneering project that links energy ...

Please read these prize draw terms and conditions (the “Terms”) carefully. By entering the retrofit survey customer feedback prize draw (the “Prize Draw”) you are agreeing to these terms and ...

Determining the areas in Westmorland and Furness, a rural region in Cumbria, where heat networks are most likely to be successful. May 2025 – Spring 2026 Across Britain, our heating systems need to ...

We’d like to hear about your experiences of having a recent retrofit survey, whether online or in-person. Everyone who has had a survey between the 2nd March and the 30th April has been invited to ...

Heat networks are a key part of the UK’s net zero strategy, particularly in dense urban areas. Identifying where they make most sense requires sophisticated technical analysis. We’ve built tools and ...

The plan represents a scaling of ambition that the sector has long been waiting for. It’s far more than just money and growth; this plan finally represents national recognition of the importance of ...

Our Youth Advisory Board helps us ensure that young people’s voices and experiences are central to the design and delivery of our projects. We believe that creating a culture where young people’s ...

After her partner passed away, Leanne was living alone and struggling to stay warm in a home with broken heaters. After Leanne’s* energy supplier went bust, her account was taken over by a new ...

After being told he had over £10,000 in energy debt, Suhail was worried about how to keep his family safe and warm. Suhail* first approached our advisor at a Warm & Safe Wiltshire outreach event. With ...

What is the Warm Home Discount Industry Initiatives scheme? The Warm Home Discount requires all licensed suppliers with more than 1,000 customers to support people on low incomes via a one-off ...

Local authorities are key to delivering net zero. We help build the knowledge, skills and confidence to make it happen. CSE works with local authorities of all sizes from those just getting started on ...