ASUG's Isaac Feldberg explores how the shared responsibility model informs SAP and customers of each party’s role in securing ...

From food waste to flight rebooking, KLM’s automation program with UiPath shows how operational AI can create measurable ...

For example, the owner of The Wall Street Journal and the New York Post, has filed a lawsuit against Perplexity AI, among ...

But it is not just in the public sector where (Chief) AI Ethics Officers are thin on the ground - although tech vendors, such ...

As part of a determined effort to boost customer experience (CX) that has been in place since 2019, the company now captures ...