The change marks a major improvement in customer service, allowing beneficiaries and applicants to manage their Social ...

Shortly after Congress sent the bill to Trump’s desk, the Social Security Administration informed program participants in a ...

The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times ...

It was like no communication ever sent from the nation's nonpartisan social insurance program and it should be the very last ...

The agency told millions that the president’s bill eliminates taxes on Social Security, which is not the case.

The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.

The Social Security Administration reassigned about 1,000 customer service representatives from field offices to its national ...

The Administration announced 24/7 access to the My online portal starting in mid-July as part of a broader customer service overhaul.

Social Security Commissioner Frank Bisignano lauded the $3.4 trillion fiscal tax package bill passed by the US House this ...

The Social Security Administration (SSA) has recently made historic progress in modernizing its services, aiming to directly ...

An email touting a new law that cuts taxes and safety-net spending wrongly politicizes the Social Security Administration, ...

An email from the agency praised the bill, but only some recipients will see savings. Here's what the legislation means for ...