AI automation should not be a race to automate everything or to target workflows with the largest potential payoff.
Data 360, Salesforce’s unified data foundation that brings together its Data Cloud, Tableau, MuleSoft and Informatica ...
Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time ...
Salesforce’s latest Q3 earnings report disputes that perspective, providing the initial concrete proof that traditional ...
About Atrium As the only AI-native Salesforce consulting partner, Atrium uses cutting-edge AI tools internally, optimizing how we deliver services for greater speed, accuracy, and efficiency — ...
Fiji Airways connects Amadeus reservation data directly into Salesforce Data Cloud using the Zero Copy architecture.
The EU’s Cyber Resilience Act is reshaping global software security expectations, especially for SaaS, where shared responsibility, lifecycle security and strong identity protections are essential as ...
The Internal Revenue Service is preparing to lean on artificial intelligence to keep taxpayer services running even as its human workforce shrinks. The agency plans to roll out Salesforce-built AI ...
Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the summary of which is "they will work side by side". Humans though, are not so ...