United Airlines on Thursday revealed its "Review and Action Report" recapping the April 9 incident aboard United Express Flight 3411. The report, which was promised by United CEO Oscar Munoz in ...

When Ron Reeves, an Encino resident, went to lodge a complaint in late September against United Airlines for a trip that had gone badly, he was advised by the airline that he could go to its Web ...

United Airlines is dropping an Indian customer call center that took compliments or complaints after a flight, telling customers to send a letter or e-mail instead. The nation’s third-largest ...

The 31,000 customer complaints. Cooperstock’s tale of woe with United begins back in June 1996, when he wrote a lengthy complaint letter to the airline (seriously, it’s long), and got a stock ...

Complaints rose to 1,909 in April, the U.S. Department of Transportation reported, as consumer anger at airlines boiled over following the United incident.

United Airlines is dropping an Indian customer call center that took compliments or complaints after a flight, telling customers to send a letter or e-mail instead.

Customer complaints increased dramatically amid COVID-19. ... In April, the top complained-about domestic carriers were United Airlines (2,822), American Airlines (1,268) and Frontier Airlines ...

As far as overall complaints, the DOT’s report found that United Airlines had the highest number of complaints among U.S.-based airlines, with 11,274 complaints.

The report also graded 10 major airlines for on-time flight arrival between June 2020 and August 2021 and found Delta had the best on time arrival record at 90.5%, followed by Hawaiian at 90.4% ...

Complaints by U.S. airline fliers surged in April, increasing nearly 70% from the same month in 2016. ... United Airlines. Add Topic. Airline complaints spike since United Flight 3411 incident.

Among foreign airlines, Volaris Airlines (1,964,) Air Canada (1,042) and TAP Air Portugal (631) had the most complaints against them in April 2020, according to the report.