Businesses today that rely on outgoing calls face a harsh reality: Trust in the voice channel for many Americans is fundamentally broken. Fortunately, there’s a resource that can help restore consumer ...

New orchestration engine blends AI with 20,000+ agents to help enterprises test and scale contact center solutions.

The We Care Regional Crisis Center on Lima’s South Main Street has long been a pivotal resource in helping those suffering ...

A trove of Blake Lively's text messages and emails has been released in her legal battle against Justin Baldoni, including ...

The groups that operate Texas’ 988 system face a convergence of challenges this year, from expiring federal money to heavier ...