Beyond the technology itself, the expectation of always being connected is also driving flier perceptions of in-flight ...

A Southwest Airlines flight departing from Southern California was forced to make a sudden descent shortly after takeoff to ...

The 737-800 was an incredibly popular 737 NG variant, designed as a stretched version of the 737-700. It was built to replace ...

American Airlines’ top executive blasted the use of artificial intelligence in setting air fares, calling the practice ...

Discover Southwest Airlines' Q2 2025 earnings insights: from transformational strategies like assigned seating to a $2B repurchase plan.

Southwest's CEO said if the airline had baggage fees at the beginning of the year, they would have led to $1 billion in ...

Southwest Airlines' CEO told investors in a July 24 earnings call that the airline could eventually open its own lounges.

American Airlines CEO Robert Isom was critical of a top competitor's use of artificial intelligence in airline pricing.

Southwest stock dropped after it reported adjusted earnings of 43 cents a share on $7.2 billion in revenue, below Wall Street ...

Southwest Airlines, which uses Baltimore-Washington International Thurgood Marshall Airport as a major hub, said its flights ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

The failure, in the airline’s computer network, forced it to ground flights Sunday night for about three hours. The outage, ...