Shares of American Airlines and Southwest Airlines both dropped sharply Thursday, after the carriers reported slack ...

Southwest Airlines will switch to assigned seats on Jan. 27, 2026, the airline announced. Seat assignments will go on sale ...

Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

A representative for Southwest Airlines confirmed that “intermittent technology issues” had interrupted the carrier’s operations on Tuesday morning. Skip to content FOX31 Denver ...

American Airlines flight cuts rumors have been spreading. As per rumors, the airline was cutting flights in August, ...

Airlines Southwest Airlines issues second apology, announces resources for cancellations, reimbursements, lost luggage As of Thursday morning, Southwest accounts for 58% of the cancelled flights ...

A 47-year-old customer-service representative for Southwest Airlines says it's been a challenge. They've worked there since 2008 and the airline pays them $30 an hour. They said they've dealt with ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...