The department’s permanent secretary Peter Schofield has shed light on plans to introduce more automation to telephony services, while also boosting digital and in-person support for the most vulnerab ...

DWP will target the use of digital in "identifying and supporting customer needs at the earliest opportunity".

The Department for Work and Pensions (DWP) plans to introduce "more automation" to its telephone services and boost its ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

THOUSANDS of households in more than 70 postcodes are due payments of up to £50 to assist with heating costs as the cold snap ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

Risk models identified the Palisades — along with Silicon Valley’s Los Altos Hills and the Moraga and Orinda area east of San ...

UK chartered institute, CIMSPA, has teamed up with the UK government's Department for Work and Pensions (DWP) to promote career opportunities in the physical activity sector and help address staff ...

More than 35,000 acres have burned so far, and at least 10 deaths have been reported, in one of the most costly fire ...

Campaigners are pushing on in their efforts to get compensation payouts for the 1950s-born women despite a recent setback.

Ministers have set out a trio of top priorities to support the growth of Cymraeg, including enabling improvements to online ...

Another freezing night for the region has sparked some closures and cancellations due to icy conditions, with highs of just ...