The startup, which has a long history of developing AI for live chat moderation, today announced its first Ensemble Listening ...

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

EchoIQ transforms customer conversations into real-time revenue intelligence that drives forecasts, renewals, and growth decisions.

Zeta Global Holdings Corp. (NYSE:ZETA) is one of the best mid-cap growth stocks to buy right now. On January 15, Morgan Stanley raised its price target on Zeta Global to $27 from $23. While SaaS ...

California’s SB 243 and AB 489 require guardrails for conversational artificial intelligence: continuous disclosure, ...

History shows voluntary safeguards fade as profits rise, risking a more persuasive new era of online advertising.

As global leaders, policymakers, and industry experts convene in Davos to debate the future of artificial intelligence, legal ...

AI mirrors human abilities, literally. In this new era, the most valuable technological skills for hybrid citizens will ...

Deploy 5 autonomous AI agents for your small business. This guide covers lead capture, meetings, content & more. Learn to ...

Generative artificial intelligence technology is rapidly reshaping education in unprecedented ways. With its potential ...

When people have emotional intelligence, they have a sway over conversations. So, emotionally intelligent people usually say ...