New patents and modules for AI powered compliance and AI interaction governance combine with added support for ...

Breast cancer precision care is accelerating via giredestrant data, ADC sequencing, and NGS/ctDNA-driven targeting, while EMR ...

The 911 centers that lead this transition won’t just be answering calls; they’ll be functioning as public safety intelligence ...

Entrepreneur Andrew Yeung shares the tools he uses, including Granola, Wispr Flow, and a cloud "second computer" to scale his ...

VitalPBX announced today that TMC, a global, integrated media company, has named VitalPBX as a recipient of a 2026 ...

Oneida County Executive Anthony J. Picente Jr. announced that the county has launched two new public safety technology ...

As contact center AI surges toward a $13.5 billion market, Cresta's new Knowledge Agent aims to solve one of the industry's ...

Insurance brand Aflac is piloting generative AI company-wide, including integrating it into its call center. SVP Keith Farley ...

Front is establishing alliances with technology services distributors (TSDs) Avant, Intelisys, Sandler Partners and Telarus ...

From AI-powered voice agents and conversational assistants to cloud platforms and digital sales tools, this year’s software innovations focused on helping contractors save time, improve customer ...

Healthcare organizations appear to be destroying the transcripts after a certain time, as protection against possible ...

The embedded training and coaching AI strengthen human-led delivery, especially for complex customer, member and ...