New guide helps organizations evaluate workforce management software with practical criteria for unified workforce opera ...

Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management ...

The latest Workforce Management Impact Report from Info-Tech Research Group, powered by SoftwareReviews, highlights the top enterprise tools empowering organizations with advanced decision-making ...

CommunityWFM brings deep expertise in employee optimization and real-time adherence management, areas increasingly critical as businesses navigate hybrid work environments and complex regulatory ...

ActivTrak today announced expanded Workforce Management (WFM) capabilities that give organizations the visibility and automation to manage distributed teams with confidence – reducing compliance risks ...

The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition.

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...

Call Center Magazine: What is Workforce Management? Is workforce management software more than just fancy scheduling software? Michael Williams, director of marketing, GMT: The definition of Workforce ...

Dublin, April 14, 2020 (GLOBE NEWSWIRE) -- The "2020 - 2021 Workforce Management Product and Market Report" report has been added to ResearchAndMarkets.com's offering. Today's WFM solutions are ...