AI has supported back-office operations in the insurance industry for years. Now, it makes coverage more accessible, transparent, and tailored to the needs of small business buyers. The growing role ...

Insightly provides a comprehensive set of features for managing customer relationships, including strong contact management, customizable pipelines, and integrated project tracking. But the platform's ...

What a difference a decade makes. It seems only about that long ago that vendors were wrestling with providing the rudiments of automated triage for customer service. It was not often pretty, but they ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales forecasting, all within a highly customizable interface.

In today's world, where data security and compliance requirements are becoming increasingly stringent, traditional ...

Today, we share: Intelligent Growth Driven by AI: Research Report on AI Customer Relationship Management (AI CRM) Systems ...

Kustomer’s Integration With Shopify Plus Will Help Brands and Customer Service Agents Optimize and Personalize Customer Experiences NEW YORK, JULY 8, 2020 – Kustomer, the omnichannel SaaS platform ...

When I started my professional career as a frontline technical support analyst for a large software company, our call tracking system was essentially a glorified ticketing system. Though it was ...

Find out which Customer Relationship Management (CRM) tool PCMag readers use to make their relationship they have with customers a happy one. Our team tests, rates, and reviews more than 1,500 ...

Today we are surrounded by so many techy acronyms: IoT, ML, AI, VR, CX, (to name a few), that we sometimes forget about one of the originals: CRM. Doing simple searches of CRM solutions, you find ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...