SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced it has updated PagerDuty for Salesforce Service Cloud on Salesforce ...

Founded in 2018, Jiu Si Intelligent has a registered capital of nearly 20 million RMB and focuses on software and information technology services. The acquisition of this patent reflects its ...

NEW YORK, NY--(Marketwire -08/14/12)- Voxeo, the leading provider of Unlocked Communications™, announced today the availability of VoiceObjects 12, featuring extreme simplicity in the development, ...

Avaya is rolling out two new industry-specific applications at the National Retail Federation’s annual trade show on Monday. One, Avaya Video Assist, leverages the company’s contact center expertise.

Ten years from now, no doubt we’ll look back at our time and find it unbelievable that enterprise applications were built with so little disposition to communicate with the outside world. But thanks ...

NEW YORK--(BUSINESS WIRE)--SpeechCycle, the leading provider of customer self-service solutions for service providers, today announced the results of a survey of more than 1,000 smartphone users ...

In a world where self-service technology plays a vital role in everyday life, brands and retailers need to understand the changing needs in customers' demands. Many businesses have implemented ...

TORONTO, Dec. 13, 2022 /PRNewswire/ - Openscreen, a leader in QR Code powered digital enablement, announced today that its Openscreen Track solution has been selected by NuvoLinQ, a leader in IoT ...

Pegasystemshas enhanced the Pega Customer Service for Healthcare application, including a new Clinical Interaction Manager that integrates customer service and care management to give health ...

BOZEMAN, MONT. — Right Now Technologies last week gave its Web customer service application new modules to handle servicewarranty contracts, as well as support for online chat and phone callback ...