According to Cox Automotive’s latest Car Buyer Journey Study, car buyer satisfaction reached its highest level on record in ...

A new study shows that most car buyers do not like tariffs and worry about affordability, but report better car buying experiences with dealers.

More than 75,000 vehicle owners across all major manufacturers have had their say, and two brands and one individual model stand atop the list of customer satisfaction.. Autobytel Inc. and AutoPacific ...

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industry’s top ...

TROY, Mich.--(BUSINESS WIRE)--As more battery electric vehicle (BEV) models become available for purchase, owners’ satisfaction with their overall experience is shifting to more traditional factors ...

TROY, Mich.: 25 July 2024 — Owner satisfaction with new-vehicle design and performance has rebounded after two years of unprecedented decline, according to the JD Power 2024 U.S. Automotive ...

TROY, Mich.--(BUSINESS WIRE)--Satisfaction with fuel economy/range is typically stronger among owners of gas-powered vehicles than satisfaction with range/charging speed among owners of ...

The automotive industry is witnessing a significant upturn in customer satisfaction, thanks to the aftermath of the pandemic fading into history. The latest findings from the J.D. Power 2023 U.S.