Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...
The Federal Trade Commission has announced a new rule that should theoretically make online user reviews of products more ...
Beginning in March, consumers will for the first time be able to check a government database that will compile safety complaints about a wide array of products such as toys and electrical appliances.
CHICAGO, Illinois (InvestigateTV) - No one can say how many lives Danny Keysar has saved. His death in 1998 fundamentally changed operations at the U.S. Consumer Product Safety Commission, or the CPSC ...
Interested in writing for CW? Compliance Week accepts outside contributions from corporate chief compliance officers and other senior-level GRC practitioners. To learn more, contact the CW Editor.
Complaints of adverse health events related to cosmetic and personal care products more than doubled from 2015 to 2016, according to a study published Monday in the journal JAMA Internal Medicine. The ...
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