TL;DR: PlayStation is refunding MindsEye purchases due to severe performance issues, including visual bugs and instability on PS5. Sony is investigating optimization problems and may temporarily ...

Matthew is a journalist in the news department at GameRant. He holds a Bachelor's degree in journalism from Kent State University and has been an avid gamer since 1985. Matthew formerly served as a ...

[UPDATE] Sony has issued an official statement apologising to the affected parties, who have had their PlayStation Network accounts reactivated and their money refunded. "We would like to thank BBC ...

Hold onto your controllers, gamers! Sony just dropped some genuinely exciting news that’s got the PlayStation community buzzing. After years of dealing with the absolute nightmare that was PlayStation ...

It looks like PS4 users may be able to get a refund for a game recently shut down by Ubisoft. The game in question shut down back on March 31, 2024, which in turn made it inaccessible. To coincide ...

One Civilization 7 player reports that they were able to get a refund, despite PlayStation's strict policy. They complained about the UI issues and constant crashing, and Sony — allegedly as a one-off ...

Sony are notoriously unflexible when it comes to refunds for games downloaded from the PSN store. Unlike Steam where you can typically refund a game so long as you have not played more than two-hours, ...

Sony has recently updated the refund process on the PlayStation Store, making it simpler for users. The steps to request a refund are now much more straightforward and user-friendly. Refunds on ...

Fans are not happy with the state of this game. Refunds for digital game purchases can be a little tricky. Each storefront offers its own policy on the matter. But sometimes, you can still navigate ...