We can’t control whether or not other people like us, no matter how kind and considerate we might be. Even so, there’s definitely value to showing up as our genuine, caring selves if you want to leave ...

Plus a few ways to make an even better first impression, especially if you’re relatively shy. I have a friend who makes a great first impression. She does all the little things right. She makes eye ...

You might have far less time than you imagine to make a first impression. People make judgments about ability, trustworthiness, competence, and other traits in as little as a tenth of a second, ...

'One of the most essential elements in creating a truly welcoming holiday environment is establishing an atmosphere that ...

You probably know the basics of how to make a great first impression: Make eye contact. Smile. Mirror. Listen a lot more than you speak. Put the three questions rule into action. But there’s one ...

First impressions can easily go south, whether it's because we feel insecure or simply lack self-awareness. Our body language, tone and ability to listen all influence how others develop their initial ...

A great first impression provides many benefits, including higher case acceptance, increased patient retention, more referrals, and happier patients. But as the saying goes, you only get one chance to ...

Researchers have found that we make decisions about people within seconds to minutes of first seeing them. Making judgements about others based on our initial observations is certainly natural. In all ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...

A good online holiday shopping experience often boils down to offering convenience and reassurance. While those aspects are easy to summarize, they aren’t necessarily easy to deliver. Many shoppers ...

I have a friend who makes a great first impression. She does all the little things right. She makes eye contact. She smiles. She listens more than she talks. She asks smart questions, and meaningful ...