Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

Drive thru is not staying in its lane. For decades, drive thru was associated with a slow-moving line of minivans filled with families ordering fast-food burgers through a scratchy intercom. But over ...

McDonald's and Chick-fil-A have both updated their drive-thrus in recent years. McDonald's has been adding AI-powered voice bots to its drive-thru lanes, while Chick-fil-A has been opening some ...

Nobody could have turned over a card pre-2020 and realized the drive-thru would soon become the separator between brands that held the wire during COVID-19, and those who suddenly had lines jamming ...