DWP issues update on 'pausing' PIP and Universal Credit payments
The Department for Work and Pensions (DWP) has issued an update on when payments for PIP and Universal Credit could be paused ...
Public Technology20h
DWP targets use of digital in ‘identifying and supporting customer needs at the earliest opportunity’
The department’s permanent secretary Peter Schofield has shed light on plans to introduce more automation to telephony services, while also boosting digital and in-person support for the most vulnerab ...
DWP warns over big change to benefits system at 'earliest opportunity'
DWP will target the use of digital in "identifying and supporting customer needs at the earliest opportunity".
DWP benefit warning for Brits receiving treatment in hospital
The DWP has opened up about its rules when it comes to hospital stays and how they can affect your benefits payments ...
ESA1d
DWP staff make thousands of potentially fatal errors a month on disability claims, official reports reveal
Department for Work and Pensions (DWP) staff are making thousands of potentially fatal errors every month when dealing with ...
The Independent4y
Investigations into DWP complaints being hit by 18-month delays, figures reveal
Complaints to Department for Work and Pensions (DWP) organisations can cover issues around poor customer service, excessive delays or a failure to follow proper procedures. The Independent Case ...