New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new capabilities intended to support organizations seeking to manage customer ...

Walk into any CMO’s or commerce leader’s office and you’ll find dashboards everywhere: campaign performance, retail media, attribution models, pricing trackers, inventory and margin reports. Each ...

Basing her tips on recent neuroscience research, Benchmark Communications CEO and executive coach Glaser instructs readers on how to enhance conversations in a professional setting, and develop new ...