The bottom line: modernizing insights is no longer about better market research—it’s about building a living system of ...

Legacy brands once synonymous with everyday life are losing ground as Gen Z and shifting values reshape retail. Loyalty now ...

Consumer engagement is pivotal across multiple functions including sales, marketing, value-based care, risk management, care management and quality improvement. However, engagement strategies that ...

In today’s fast-paced marketplace — where trends and technologies constantly evolve — one principle remains steadfast: customer satisfaction is the key to long-term success. A customer-centric ...

In today’s rapidly evolving healthcare landscape, the push for consumer-centric strategies has dominated boardroom conversations and marketing playbooks. However, the latest findings in the Humanizing ...

As Warren Buffett prepares to step down as Berkshire Hathaway CEO, his trusted portfolio of dividend stocks continues to ...

The future of healthcare is shifting towards consumerism, with patients expecting convenience and personalized experiences. McKinsey reports that today, 71% of consumers expect personalized ...

The produce business is inherently volatile. Weather events, shifting demand, and global supply chain disruptions can send ...

At a recent international customer service summit, business magnate and Chairman of the McDan Group, Dr Daniel McKorley, called for a leadership transformation across African businesses, one that ...

Samsung Fire & Marine Insurance Co., Ltd. is focusing on providing products and services tailored to customer demand under ...