You have a lot to look forward to next month at Call Center and CRM Demo and Conference. The name of the show reflects the reality of customer relationship management (CRM), which originates in your ...
* Lots of excitement at this year’s Call Center Demo/Western Telework Conference What a difference a year makes. At last week’s Call Center Demo Show and Western Telework Conference in Dallas, the ...
The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...
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