Officials remind residents to keep 911 lines open by using non-emergency numbers for power outages and road closures.

DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

KERRVILLE, Texas (KXAN) — Newly released 911 calls from Kerr County show dispatchers overwhelmed as hundreds dialed in for help during the July 4 flooding event which claimed nearly 120 lives in that ...

The Seattle Fire Department started using AI technology during live 911 calls in 2023. There hasn't been any public review ...