As their small businesses grow, most business owners reach a point where they consider investing in customer relationship management (CRM) software. At the most basic level, a CRM solution can help ...

Security dealers looking for a dashboard to manage every aspect of their interactions with customers will want to take a detailed look at the four top-selling, full-featured packages, according to a ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Artificial intelligence (AI) customer relationship ...

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

As in the past two years, our Leader awards boiled down to a simple formula: If the experts had to recommend a CRM solution—whether, say, an enterprise suite, a customer data platform, contact center ...

For financial advisors and financial services professionals, success is built on relationships, trust and the ability to provide personalised service at scale. As client expectations evolve, ...