Setting up a new billing system for Seattle City Light and Seattle Public Utilities customers took longer and cost more than originally estimated because of unrealistic scheduling and other factors, ...

Seattle City Council members Monday demanded more transparency from City Light and Public Utilities officials, saying they were blindsided last week by news that a new billing system for utilities ...

Any business interested in growth needs to automate. In today's connected world, digital workflows and machine learning are streamlining business and transactional processes, making them more ...