American Airlines named three members Monday to its newly formed Customer Experience Advisory Board to help shape the carrier ...

American Airlines has named the members of its newly formed Customer Experience Advisory Board including three new experts.

American Airlines (AA) has formed a new Customer Experience Advisory Board with a broad range of experience to guide AA’s ...

American Airlines has formed a Customer Experience Advisory Board as the airline narrows its focus on creating a premium customer experience. American is the fourth largest public company in North ...

American Airlines is ready to release its newest plane into the skies, a five-year labor of love with customer experience at the forefront. The Fort Worth-based airline officially unveiled its premium ...

American Airlines is rolling out a new initiative designed to benefit its most frequent flyers. The airline will introduce a touchless identification program exclusively ...

A first-hand look at the new Boeing 787-9P Dreamliner plane, which will soon fly on American Airlines' popular Chicago to ...

American Airlines has debuted its new premium cabin product, the Flagship Suites, onboard its Boeing 787-9 aircraft ...

Anyone old enough to remember when the difference between an airline's business and economy-class cabins boiled down to paying a premium to sit in a slightly larger seat and eat moderately better ...

American Airlines announced a recent change to its policy regarding drink service on long domestic flights. In 2020, during the height of the COVID-19 pandemic, American Airlines ended its second ...