Amazon quietly announced The Hub on a new dedicated website today. It’s the retail giant’s latest effort to make online shopping as effortless and flexible as possible. The Hub reflects the reality ...

Ben Ames has spent 30 years as a journalist since starting out as a reporter for daily newspapers in Pennsylvania and Massachusetts. He has focused on business and technology reporting since 1999 for ...

Packages are not always safe unattended at your front door. Package thieves can swipe your Amazon package as you watch helplessly from your smart doorbell camera. You can set up an Amazon Hub Locker ...

Some Amazon customers across the country are looking at their accounts this month, and wondering if they were hacked. Amazon is showing some strange Hub Locker locations in their saved shipping ...

Laura wrote about e-commerce and Amazon, and she occasionally covered cool science topics. Previously, she broke down cybersecurity and privacy issues for CNET readers. Laura is based in Tacoma, ...

For Amazon, centralized pickup, whether it's through lockers or the new Counter program, creates greater delivery density, potentially lowering the cost of delivery per package. It also eliminates the ...