HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

We spoke with the 911 dispatcher in Rolette County who helped a mother deliver her baby over the phone before additional ...

I've only ever had to call emergency services once in my life, when an elderly neighbour had a bad fall down her back stairs, and the ambulance arrived in a timely fashion. This is not how it goes in ...

MADISONVILLE, Texas -- A 911 operator in Texas is being praised for how she responded to a call from her daughter about a fire that eventually burned down their house. "She did an outstanding job. She ...

A man clinging to a tree on the Guadalupe River and screaming for a helicopter rescue. A father hustling his family into the attic to escape the rising waters. A Camp Mystic staffer pleading with a ...